Customer Support

This page provides official support information for the Ramakoti mobile app (a digital tracing notebook for spiritual writing practice). If you need help, account questions, or want to report a problem, use the options below.

Note: The primary product website at ramakoti.app may still be rolling out. This support page is published so reviewers and users always have a working way to reach us.

Contact us

Developer / publisher: Spark Triangle LLC

Support email: support@ramakoti.app

Website: https://ramakoti.app

How to get help

Email — Write to support@ramakoti.app. For technical issues, include what you were doing when the problem happened (we will do our best to help).
In-app feedback — Use Send Feedback from the main menu to send suggestions or bug reports from inside the app.

About the app

Ramakoti is a digital tracing notebook designed to help you practice and track your spiritual writing journey. The app provides an intuitive way to trace sacred text and keep a personal record of your devotional practice.

Developed with dedication by Team Ramakoti, with a focus on meaningful digital experiences that support spiritual and educational practices.

Frequently asked questions

More information may also appear on ramakoti.app when the full site is available.

What time and when can I write rama namam?

Just about “Any Time” “Any Where” and in “Any Mood”. In Sanskrit it is called “Sarva Kaala Sarvaavasthe..” That is the nature and benevolence of rama nama. There is no restriction as per rishis. Utter it clearly in the mind or outward while writing—that is all.

Is there a goal or target?

The spirit of this is to write and recite as many times as you can. 108 is an auspicious number for every round. The ultimate peak goal is to write Rama’s name one crore (10 million) times as a devotional path.

What is the best way to use this app and how many times should I write?

Have a daily routine and time to write the nama. Whenever you sit to write, complete at least 108 in one session. The app gives a visual notification at every round of 108. Or whenever you are idle and have your phone, open the app and start writing and reciting Rama namam.

Why does the writing screen record a nama even if I write anything on the screen?

This is a self-regulated spiritual app where you are answerable to yourself. We provide a writing surface meant for clearly writing “Rama”—use it wisely and honestly.

What is the purpose of this app?

The Rama Koti Notebook app helps you practice writing “Rama” namam (name) as a spiritual practice. The goal is to write Rama’s name one crore (10 million) times as a devotional exercise.

How do I start writing Rama namam?

Go to the “Write Rama Namam” section from the main menu. Trace the letters on the screen with your finger or stylus. Each completed letter is counted automatically.

How is my progress tracked?

Progress is saved automatically. View details in “Your Stats,” including daily counts, total progress, and streaks.

Can I use this app offline?

Yes. The app works offline. Progress is stored on your device and synced to the cloud when you are online.

Is my data secure?

Yes, your data is stored securely and we follow strict privacy guidelines. Read the full privacy policy from the app menu.

Can I delete my account?

Yes. You can delete your account from the Profile section, which removes your personal data.

How do I provide feedback?

Use “Send Feedback” in the main menu. We welcome suggestions and bug reports.

What if I encounter technical issues?

Report issues to support@ramakoti.app and include what you were doing when the issue occurred. We will do our best to resolve it.

For additional questions or support, use the feedback feature in the app or write to support@ramakoti.app.